Waiting, waiting...so frustrating...

Still waiting for the guy to come back and intstall the wheel chock.
He was also going to add a beavertail to the garage door with some diamond-plate and a piano hinge (make it much easier to ride the bike up the ramp), and a diamond-plate "shelf" to the trailer tongue...but, I don't know if that's going to happen now. He repeatedly not only does not show up when scheduled...he doesn't even bother to call to let us know he's not coming. Arrrrgh! We have already cancelled a few things only to sit here waiting for him and then he doesn't even answer if we call. All of this should have been done already. It's holding up our packing the trailer and we haven't been able to take the trailer for a local campground test run ....which we are supposed to do, according to the dealer (and actually, it's a good idea to make sure everything works properly, hook-ups, etc., and to make sure the warranty "rules" are followed).
The weather is getting much colder here now, so we're a little bit nervous about that...not to mention that many of the campgrounds are CLOSING for the winter.
Oh well, hopefully we will hear from him today.